“In the same way that customers want information at their fingertips about flight changes, we know our customers want clear visibility to their checked bags,” said Tim Mapes, Delta’s Chief Marketing Officer. “Delta’s industry-first baggage tracking app was a good first step. RFID will allow us to set a new standard for more transparent, interactive tracking on the Fly Delta mobile app.”
So they might still lose your luggage but at least you’ll know exactly where they have left it… That’s a little peace of mind, right?
This piece originally appeared on 7travel and was republished with permission.